Contact us

Shareholder enquiries

Post
Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

Phone:
Shareholder helpline
0371 384 2432
(calls cost 8p per minute from a BT landline.
Other telephone providers’ costs may vary.)
(lines are open 8.30am – 5.30pm Mon-Fri)
(outside the UK +44 121 415 7047)

Broker helpline
0906 559 6025
(calls cost £1.00 per minute from a BT landline.
Other telephone providers’ costs may vary.)
(lines are open 8.30am – 5.30pm Mon-Fri)

* Every effort will be made to provide a written response within the time-frames shown. If this is not possible, we will provide an indication of when a written response can be expected.

Investment Manager

Investor services
Phone:  020 7227 6000
Fax: 02072276003
Email: InvestorSupport@rwcpartners.com

Broker support
Phone: 020 7227 6000
Fax: 02072276003
Email: InvestorSupport@rwcpartners.com

(lines are open 9am – 5pm Mon-Fri)
(outside the UK +44 20 7227 6000)

Post
RWC Partners

Verde 4th Floor,

10 Bressenden Place,

London, SW1E 5DH

 

 

How can I complain?

You can contact:

The Complaints Department,

Link Fund Solutions Limited,

PO Box 389,

Darlington,

DL1 9UF

Alternatively, complaints may be raised electronically using the email address investorservices@linkgroup.co.uk.

Should you have a complaint about advice received in connection with your investment, please contact your financial adviser in the first instance.


Initial acknowledgement provided by us:
Within 5 business days of receiving a complaint

Written response provided by us*: Within 8 weeks of receiving a complaint.